Consumers International is a leading global federation of consumer organizations committed to promoting consumer rights and interests at the international level, including active engagement with the European Union’s policy framework. Established as a non-profit entity, Consumers International advocates for fair practices, transparency, safety, sustainability, and empowerment of consumers worldwide. The organization plays a crucial role in influencing EU consumer protection policies, digital rights, environmental sustainability directives, and standards for product safety and corporate accountability.
Since registering with the EU Transparency Register, Consumers International has worked to represent consumer voices in key EU policy discussions, consultations, and legislative evaluations. It leverages its broad membership of national consumer groups across Europe and beyond to inform its lobbying work. The organization often partners with other civil society groups, standards bodies, and consumer protection agencies to strengthen its impact on EU legislation and regulatory measures.
Consumers International’s mission integrates advocating for the right to safe products, honest information, effective redress, and sustainable consumption. It actively participates in EU stakeholder consultations, committee hearings, and organizes events to highlight consumer concerns linked to digital transformation, sustainable finance, climate change, and health safety.
The organization maintains transparency in its lobbying activities by registering its objectives, key lobbyists involved, financial expenditures dedicated to EU engagement, and documenting its meetings with EU institutions. Consumers International’s lobbying profile reflects its commitment to constructive dialogue and collaboration with EU policymakers to shape legislation that benefits consumers inclusively and sustainably.