Face-value European Alliance for Ticketing (FEAT) is a non-profit lobbying organization formed in 2019 with the mission to promote fair ticket resale practices across Europe. FEAT is focused on combating unethical resale and ticket touting in secondary markets to protect consumers and the live entertainment sector. It comprises leading live music and event professionals—including promoters, artists, agents, venues, and other stakeholders—from across the European Union and neighboring countries.
FEAT works to achieve legislative and regulatory reform at both national and EU levels, addressing widespread consumer exploitation caused by scalpers reselling tickets at prices significantly above face value. The group actively engages with EU institutions, pushing for clearer, uniform laws under frameworks like the Digital Services Act (DSA) to introduce accountability and due diligence requirements for online marketplaces facilitating ticket resale. Their efforts also target ensuring search engines and platforms take responsibility for facilitating illegal ticket sales.
The alliance was launched publicly at the Eurosonic Noorderslag music conference and has since become a key player in European parliamentary discussions on ticket resale regulation. FEAT also supports grassroots campaigns and consumer awareness initiatives such as “Make Tickets Fair!” to inform fans about the risks associated with purchasing from secondary ticketing sites.
FEAT’s membership base includes prominent entities from across the live music and entertainment sector, representing artists like Adele, Iron Maiden, and Rammstein, festivals such as Hurricane and Southside, and venues including iconic European arenas. The organization builds networks across the performing arts, sports events, and wider live entertainment industries, striving for continent-wide impact.
The lobbying group cooperates with legal experts and other industry bodies to coordinate activities on ticketing regulation enforcement and benefits from guidance by academic researchers and policy advisors. Since its formation, FEAT has contributed significantly to legislative proposals aimed at banning above-face-value resales and outlawing ticket bots, which undermine fair access and consumer protection. Their advocacy addresses both consumer rights and the preservation of the live sector’s economic viability amidst evolving market challenges.
